Originally Posted by
emcampbe
rules don’t say that *G are eligible for free SDC, only United Gold and higher. While the reports are that the app has actually allowed free SDC for *G, it very well
may be a programming glitch that they aren’t interested in fixing. So the premier desk is actually correct.
I've never done it through the app, always on the website (or over the phone). Today I tried with the app for the first time.
The current problem, however, is that I can't do any change online, free or not. I'm not offered any flights, although I'm more than 12 hours from departure. I just get that error message.