Originally Posted by
sokolov
Is there a solution for this? I did a free SDC (being *G), switching from one segment to two segments (as no nonstop flight was offered), and want to do another one (keeping two segments). But now I get that error message and can't pick a flight.
I tried with the app, which just redirects me to a mobile webpage that gives me the same error message. I tried on the desktop browser some hours later with the same result.
My experience with calling the Premier Desk is that they tell me I'm not eligible for a free SDC - although I've been doing them several times over the years and in fact earlier today.
rules don’t say that *G are eligible for free SDC, only United Gold and higher. While the reports are that the app has actually allowed free SDC for *G, it very well
may be a programming glitch that they aren’t interested in fixing. So the premier desk is actually correct.