Originally Posted by
81romeo
I'm sorry but if cc was involved (and cockpit crew too) I think there is nothing to complain about, the greeter is just doing his job, same as you do.
Not too sure why apologies were needed to be honest.
Bottom line - VIPs usually don't wait at luggage belts, their entourage does so instead.
I once spent a very pleasant 20 minutes chatting to Patrick Lichfield whilst waiting for our respective luggage