Another cheat on Platinum Amenity:
Delta Hotels by Marriott Grand Okanagan Resort
The T&C state that Delta Hotels in Canada and US:
"1,000 Points per Stay or U.S. $10 food and beverage ("F&B") credit per Stay"
Except when it it a 'Resort"
RESORTS only:
United States, Canada, Europe: 1,000 Points per Stay or breakfast in restaurant per day of Stay for Member +1
This property now charges a daily resort fee (its a scam), and it falls under the "Resorts" category.
I checked in at 11 pm after a 21-hour day and was offered 1,000 points or a $10 voucher for my Titanium amenity. Something sounded off to me, but i was tired so i went to bed. The next morning I double-checked the T&C and re-read that as a resort, they need to offer Breakfast +1 in the restaurant.
I went to the front desk, and the Agent acknowledged that yes, she understands the T&C as she has read them, but that they have been specifically tasked by Management NOT to offer the Breakfast +1, but to offer the $10 instead. They gave me a coupon for the breakfast +1 as I insisted that is what I am entitled to.
On an unrelated note, I asked for a 1 PM checked out.... after a lot of humming and hawwing (and a mention of 'maybe 12:30"), the Agent went to the back and said they will make an "exception' for me and allow me to stay in the room till 1 PM. I understand "resorts' have a different late checkout policy, but really????
I wont be returning to this property and will choose another Marriott or another chain on my next regular stay.