FlyerTalk Forums - View Single Post - What time should the battlefield upgrade list be cleared?
Old Apr 29, 2019, 9:24 am
  #11  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It makes little sense to clear the list significantly before boarding begins and clearing misconnects really should not occur before T-15 (domestic). But, I'm not aware of a policy.

Whether your UG clears at T-35 or T-45 does not affect much if anything for the upgraded passenger. But, disappointing a last minute change or SDC for a paid F passenger who wants to make a change hurts the brand. Playing games with likely misconnects who make it to the gate is also a problem for those misconnects and, in the case of inbound connections from the EU, creates all kinds of compensation and duty of care issues.
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