We should definitely spend a few thousand posts dissecting this totally fresh and unexplored topic.
AC's OTP is abysmal and it is unacceptable, regardless of whatever excuse gets thrown around. They won't change. People like me are the reason they don't need to. I know their OTP sucks and I plan around it and rarely complain about it. AC can keep charging $30-$40k a year to my card. I prefer them over the other options.