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Old Apr 27, 2019, 4:24 am
  #1  
sophialite
 
Join Date: Sep 2018
Location: London, Paris
Programs: LH HON, AF Platinum
Posts: 2,001
Inconsistencies at Outstations

Just wanted to start this thread because I've started to notice a number of inconsistencies at outstations and it's getting a little irritating.

1) On CDG-ZRH-Longhaul in F, I was once told that I couldn't get HON tags on my luggage because I wasn't HON or wasn't flying LH F. I asked if this has always been the policy and the check-in agent said yes. That doesn't make sense because all the times I took this journey previously in LX F I got the tags. I don't care if I get tags or not, but they should be consistent. And I'm pretty sure the agent made the rule up or didn't know what she was talking about.

2) On check in at SFO, wasn't given an F ticket jacket. Was told it was only for LH F. Again it was contrary to literally every prior experience I had had, although the rule would make sense since the ticket jacket says Lufthansa on it and not Swiss.

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