Originally Posted by
hotel_user
- do not think that Accor HO will sort it the CS is poor.
Wow those examples are just bizarre, thanks for sharing! I moved from Hilton to Accor loyalty due to a geographical move, and Hilton head office service was always amazing and reliable if the hotel messed up. But Accor can't even get earning regular points right as I've learned first hand, thus so little confidence in other issues like this.