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Old Apr 22, 19, 2:10 am
  #321  
jiunsoh
 
Join Date: Sep 2015
Programs: MH Enrich, Accor Plus Platinum
Posts: 460
Originally Posted by kaizen7 View Post
Some improvement I guess. When I was stayed there previously as Gold, no upgrade was given and the rest of benefits have to be asked/begged/requested. And my friend who was a Platinum also have similar treatment.

Personally I think its better not to email guest like that, but just offer the comp dinner in case of upgrade is not available.
i have similiar experience, every thing need to beg.. early check in/ late checkout all cannot be confirmed until the actual day, and told me if i insist there will be a charge.

by the way, bali mt agung just erupted, so hopefully it wont cause any flight grounded.

https://www.dailymail.co.uk/news/art...etres-air.html
jiunsoh is offline