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Thread: moving through AY tiers & tracking period resets
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Old Apr 20, 2019, 11:37 am
  #4  
on22cz
 
Join Date: Jan 2014
Location: C2
Programs: AY ex-Lumo, TK Elite, BT VIP, ITA Executive
Posts: 1,157
Originally Posted by Flying Victor
Today a flight posted that took me from Silver to Gold. My original tracking period was Dec 2018 - Dec 2019 and today it reset...
Is this normal? Right now, my tracker says 80,000 to retain gold until the new, reset period of Apr 2020 with no mention of Platinum status...
It appears that now to achieve Platinum I once again have to do 150,000 pts or 76 flts.

Should I call about this or is it a known IT thing?
Based on the timeline, didn't you participate in the status match challenge? As it would mean a shortcut to Gold, I wouldn't be surprised if they reset the tracking period.
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