Originally Posted by
hoyt
I just chatted with @
uber_support, with as much success:
Happy to assist, ____. Hope you understand that we're unable to send the receipt in PDF format. However, you may browse "file to PDF converter" online to update the format of the receipt file. Let us know if you have any other questions.
Is there any other way to contact Uber? Being able to save that PDF directly from the confirmation email was convenient. Not to mention that if I print the PDF from email, my personal email shows in the receipt that various people have access to view. I'd rather not have that and the receipt PDF included what was necessary without the other nonsense.
Sounds like you were chatting w/the same bots who were, at least initially, answering my questions re: this. It took multiple attempts @ DM'ing them on twitter, including sending copies of the PDF version & printed from the website version, which is missing the tip, before I got the response I posted above. I also noticed this week that they've changed the tip prompts to percentages, though you can still put in round numbers by choosing custom amount.
Seems like someone @ Uber thinks they've come up w/a better idea & is trying to fix something that wasn't broken