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Apr 19, 2019, 3:08 am

#489

GBadger

Join Date: Jan 2006

Location: DEN

Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC

Posts: 7,231

Quote:

Originally Posted by SFHokie

I just noticed that the GPU I applied to my "R" fare (purchased Premium Plus seat) to move from PP to J was never returned to my account after the upgrade failed. Anyone else notice this?

I sent an email to United and am waiting to hear back from what they have to say.

Also of interest, I remember my itinerary saying "(PZ) class requested" (I think that was the message) up until I checked-in for the flight instead of "Upgrade requested". It looked like a lot of people were getting upgraded into business class the week leading up to the flight -- or they were buying last minute business fares in droves at $4000 a piece -- yet I never made it higher on the upgrade list than #4 (on an "R" fare, which is higher than all Y fares but less than "O" and "A" fares). Sad times.

Hopefully 1K Voice can fix this for me easily.

This happened to me as well. Just called the 1K line to try to get it back, but was told by the agent that it looks like my upgrade "cleared" (most likely because I was booked into R to begin with. They told me to call MP service center tomorrow when they're open...

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