Originally Posted by
l380
Since I am from HK, my current one is from China and the service is absolutely horrendous. Does anyone have experience in requesting a new ambassador from US? Or does the program specify that you can only be served from the same region as your mailing address?
I suspect if you said that you'd rather have an Ambassador in a US timezone that you'd have no problems. I'm skeptical that American ones will necessarily be better than Chinese, though I will note that I've had what I think is a Japanese Ambassador on the general Ambassador line a few times and they've always been quite impressive.