On a recent business-class heavy Embraer flight (nearly 15 C passengers) the service was just amazing. I found out that there was a trial having 3 members of CC on similar flights. This resulted in a very personalized and unrushed service. My only wish is that they would leave the adjacent seat free at least for individual passengers (I had the pleasure of having an empty seat beside me). The crew was very happy about this trial and encouraged me to answer to a questionary should I receive one. As an OWE I was asked very discreetly my preference of the meal choices. A very good flight wishing this improvement to stay.