FlyerTalk Forums - View Single Post - Citi AA cards: TARGETED offers (includes Mailers, eMailers and Matching)
Old Apr 17, 2019, 1:26 pm
  #816  
cheaptom
 
Join Date: Jan 2013
Posts: 1,435
Originally Posted by LWT3
We should know soon if 60-->65 will fare any better. After my first 60-->70K was shot down for not having been solicited for that offer, I chatted again asking for 65K on the same card. That was about five days ago, so I would expect the snail mail response soon. And I chatted last night to request 60K -->65K on a new card I just received.
I think it's just a matter of time before the phone/chat agents are trained to simply ask, "Please send us the offer you are referring to," instead of the tedious paper trail snail mail process taking up their time.
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