Old Apr 17, 19, 4:17 am
Join Date: Apr 2019
Posts: 2
Re Lack of Customer Service /Support

I am a black card member. [personal information removed by moderator]


I have emailed more than 14 days ago and multiple times and have yet to receive any response. I have tried both direct email and using the mobile app. In both case I received the auto responder but still no reply.

It is getting a bit frustrating as I hope to move forward is there something wrong with their email system or there is another alternative to reach them.from Singapore?
Thank you

Last edited by FlyinHawaiian; Apr 17, 19 at 5:00 am Reason: edited post to comply with this site's rules and for clarity
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