I believe the reply from BA is fair and legally correct.
The use of these 2-4-1 vouchers has gotten out of hands - to the detriment of other BAEC members/seeking for award availability. I fail to see why BA should offer what is in reality a 50% discount on points for seats that is already hard to come by?
Anyway, the reality is that for the companion no points were paid (so nothing to refund - 75% of zero is zero) and as the OP already got a refund of the difference in tax, there is nothing more to claim.
Cheapskates when bookings are made to save on the points but a lot whining if downgraded and hit by the reality that save for the tax this is a free ticket (and apparently is correctly treated as a free ticket by BA now - praise to BA for this). Just my 2 cents...
Last edited by SK AAR; Apr 17, 2019 at 3:16 am