View Single Post
Old Apr 17, 19, 2:24 am
  #14  
Roona
 
Join Date: Feb 2018
Posts: 22
Originally Posted by Transpacificflyer View Post
Considering the behaviour of many customers now, a prudent disciplined approach is reasonable.
And who are we kidding here? It's obvious it wasn't the class of vehicle available as per the rental agreement. It's no different than an instore pricing error. Retailer advertises the goods at $100; sale contract is effected at $100, but when the customer goes to pick up the item at the store, the price tag says $10. Does one really expect that the customer should get the item for $10?
Actually here in California... retailers are required by law to honor the lowest in-store displayed price regardless of mistakes. I've even seen these little signs at registers saying so.

But yes, I agree with you.
Roona is offline