Lanson champagne in SKL T3
Arrived SKL T3 around 11:15am.
Thought I would enjoy a glass of champagne, however there is no self service or bar staff, just a sign saying to ask staff for assistance for wine and champagne. No staff were around, so after 5 minutes loitering, I needed to knock on the service door (3 times). This attracted a few looks from around the lounge. If staff are busy (prep lunch?), then a small buzzer would have been a preferred way to get staff attention.
It took several goes before a staff member responded, and directed another staff member to sort me out. She arrived with a bottle of Lanson (?) and provided a glass. This seemed to be an inconvenient chore for her...
All in all, the simple task of a glass of champagne was rather a dull less-than-premium experience. Although in the SKL at HKG it was self service, at least the process was simple and fast.
Is this somewhat lacklustre situation the usual case for SQ’s home base business class lounge?
Last edited by Thai-Kiwi; Apr 16, 2019 at 9:40 pm