FlyerTalk Forums - View Single Post - Award on hold, schedule change, AA won't assist?
Old Apr 16, 2019, 1:51 pm
  #7  
islandguy84
 
Join Date: Oct 2008
Location: New York, NY
Programs: Hilton, Hyatt, Marriott
Posts: 240
Originally Posted by JJeffrey
You could always go online, purchase the ticket with the new/bad routing, then call AA and play dumb, tell them you didn't realize there was a schedule change since you originally put it on hold, etc. etc. Worst they can do is say no. If you can't get anywhere, you can always cancel within 24 hrs. for no fee.
they made it impossible to ticket online. I found another destination that worked for us but this was a nasty surprise that I won’t forget. At least this time I found somewhere else to go.
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