Originally Posted by
Kobetraveller
Suggestion for a Diamond benefit: 2 or 3 free pieces of normal laundry per day (not pressing or dry cleaning).
I read in the new review of Banyan Tree Bangkok that they offer two free laundry items per day.
Pullman KLCC (Malaysia) offers everyone with Club Lounge access three free laundry items per day.
Recently I stayed at a non-Accor premium brand hotel in KL Malaysia which offers all Club Lounge guests two free laundry items per day.
I think/agree that this would be a very useful benefit for people who spend many nights in hotels.
But most importantly, I still hope for a dedicated 24/7 phone line and email address staffed by really effective CS staff who can fix problems or get them fixed.
there are also some Sofitels offering laundry daily credit included in luxury rooms with “premium” services or club access.
It’s not infrequent that these properties use that as “upgrade” instead a real suite upgrade
of course it’s not a rule and not a “benefit” as you are talking about
I have seen Ritz offer 2 pieces laundry + pressing daily, booking club access room
as you say, it would be a nice benefit for Diamond Members.