On Hertz DNR List - Any way to appeal
Started renting from Hertz 6 months ago after received a Presidents Circle offer via United. Problem was, that their rates were "too damn high". So I asked around for some discount codes, foolishly without doing any research into their T&C's. I rent approximately twice a week and have started to enjoy Hertz (good car selection, good rewards program, convenient locations ). Turns out they threw me on the (permanent) DNR list. I plan to be honest with them and try to get my account restored. Question is A) if there is anyone to speak with and plead my case B) If they actually have a legal right to take my points (did a lot of research on their T&C's and couldn't find anything that says they can just delete my points)
Appreciate all advice.