Originally Posted by
Rami Tamimi
.... RJ main office can give you whatever they want.
....
@
Rami Tamimi can you check with RJ main office why we can’t use the voucher at the check in counters? It seems the most reasonable place to be used where the airline may have a free J seat that will stay unused.
Is it only an IT issue in which they can’t issue such an upgrade at the check in counter but only at an RJ office?