Originally Posted by
freppa87
Just had a similar issue with trip.com and Conrad Singapore, where both where same flexibility but trip.com required prepayment. I asked if the purpose of the BRG service was to retain customers, not to make them book on 3rd party sites for which they had no answer to.
Any idea to try again? The difference was substancial (735SGD hilton vs 500SGD trip.com for a 2-night stay).
Indeed I would try again. I have had approvals on prepaid & refundable rates before. Not all agents will refuse, some can accept.