Thanks for the info. What I really don't understand is why Amazon wouldn't have a way of looking up the points transfer by the Hilton number. It had to be used to retrieve the points from the Hilton system, so there had to be some type of traffic between the two accounts resulting in a record in the system somewhere. I just need ammo for the inevitable fight to get the points reinstated.
Does anyone have the number for the Hilton fraud dept? I have a case number, but have heard nothing (phone, email, etc) yet.