FlyerTalk Forums - View Single Post - UA Electronic Travel Certificates (ETC): Q&A, OK for partners, 2 year life (Dec 2022)
Old Apr 9, 2019, 12:56 pm
  #362  
jsloan
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Join Date: Oct 2001
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Originally Posted by djohannw
Anybody has an experience with cancelling a refundable ticket that was purchased with an ETC? I get the option to get a refund in the form of an ETC, but it requires a mailing address for this - does this mean the new ETC will be actually MAILED (and not eMailed) to me? Is there any way to get the ETC quicker than waiting for a letter to arrive in Europe?

Thanks for your experience!

Greetings - Dirk
I wouldn't count on it being mailed or e-mailed. A customer service agent will be able to look it up from your account. If you have the PNR of the cancelled reservation, that would likely make it easier for them.
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