I still have all my Golden Tickets that were given to me over the years, and I genuinely was very happy when they were given to me. Its always very nice to have had a "Well Done" message via the website or Customer Relations etc. but for someone to do it personally, with the card was very nice. I never gave them to my manager, just emailed her with a picture of the back of it and she added it to my file... I liked to keep them, along with my "Well Done" letters that were mailed to me in the post in the "olden days"
