Old Apr 7, 19, 9:37 am
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador, UA Plat/LT Gold, AA Gold
Posts: 7,342
Originally Posted by patrick.barnes View Post
Stayed here for 2 nights as a Plat Elite.

”Upgrade” was to the same room booked on a higher floor. Meh.

Good service, good in room dining.

The LA Lakers were staying here at the same time.

I’m pretty sure the fact that the Lakers team and organization were in residence had something to do with the hotel occupancy not allowing a better upgrade. That’s a lot of people to accommodate. Let’s not forget that upgrades are based on availability.
Reminds me of a nice Westin outside the US (except they care about status out there
This hotel cares a lot about status. But it doesn’t help when the hotel is sold out or at higher occupancy. And in this case, full of VIPs, all of whom probably are in paid suites and the other top floor rooms. I think a re-evaluation of what your status means might be in order?

I’d be most curious to learn of any Westin even remotely as nice as this, let alone with such spectacular service and food/beverage.
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