FlyerTalk Forums - View Single Post - Customer Service refused to send me to the Loyalty desk
Old Apr 6, 2019, 11:29 pm
  #6  
myperks
 
Join Date: Dec 2007
Location: SFO
Posts: 4,902
Originally Posted by Beltway2A
It's not clear from your post what status your husband allegedly had prior to the merger. Nor is it clear what status you currently expect him to have, given the transition from the previous MAR GLD/PLT to the new PLT/TIT statuses. Lifetime MAR and Lifetime SPG status don't add up cumulatively for post-merger lifetime status.

Can you be more specific?
agreed. Lots of random info here. If you just list the facts for the Marriott people, maybe they won’t be as confused .

what status was your husband before the whole merger IT mess? Lifetime SPG gold or lifetime Marriott gold?
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