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Old Apr 6, 2019, 2:12 pm
  #3247  
dval44
 
Join Date: May 2013
Posts: 629
Mini Review -Andaz Maui 3 nights in April

Booking
We used 25k WoH points per night. A friend was kind enough to book for us as a globalist, so we received guest of honor benefits. The property never mentioned “points” or “guest of honor” once. They gave us:

- upgrade to ocean view room
- waived resort and parking fees
- a coupon for 2 drinks and 1 dessert upon checkin (worth ~$50)
- Free breakfast for two each day
- A bottle of champagne in our room

Pros
The property is new and beautiful. Wonderful location. Everything feels new and stylish. The beach villas look absolutely stunning. Service was good but not great. WoH recognition was superb. Access to snorkels, bikes, etc. was great.

Cons
- Rooms are small
- Drinks are expensive ($20)
- The courtesy car is far less useful than we anticipated. It turns out it won’t go beyond wailea (about a 1 mile radius). We called to get picked up in keihi about 3 miles away and were told no. So that was a tad surprising.
- Service was good and we had no issues whatsoever. Everyone was friendly and efficient. *BUT* a definite step down from Park Hyatt/Aman. For example they don’t proactively have water at the beach chairs, bring you towels, etc. a bit more “DIY” than the ultra premium resorts.

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Overall a wonderful stay, and a huge thank you to our Globalist friend!
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