FlyerTalk Forums - View Single Post - HKG Pier dining what a let down!
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Old Apr 6, 19, 11:09 am
Join Date: Jun 2005
Location: HKG/SIN/MEL
Programs: QF Platium(OWE)/CX Diamond(OWE)/SQ PPS(*G)/SPG Platium/Accor Platium/
Posts: 110
Noticed the service at The Pier deteriorating after the CNY peak season. They got 6-7 staff running like a headless chicken when a supervisor standing still doing nothing & pretending he is the king of the dinning area.

Food quality had been back to the PP-Sodexo transition period, which is horrible. The supervisor helped to take my order yesterday but fail to ask if I would like to have all course at the same time or course by course. It ended up then send me the starter and fruit at the same time while the main course took almost 25 mins to arrive!

My opinion: Please send a new lounge manager!!!!
zzz997 is offline