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Old Apr 6, 19, 9:45 am
Join Date: Nov 2004
Location: Phuket & London
Programs: BA Gold/Emerald, TP *A Gold, EY Gold, QR Gold, Hilton Diamond, IHG Spire Ambassador, Marriott Plat
Posts: 4,684
Service in the Exec Lounge is not great, to be honest, with the guy in particular appearing to have no customer service skills at all & looks like he would rather be somewhere else.
It remains a pleasant space though & the range of drinks is perfectly fine. The canapés have decreased in quality it seems.
However the breakfast remains perhaps the best UK Hilton offering & the service in there is exemplary compared to any other I can recall.
NoY is offline