FlyerTalk Forums - View Single Post - Marriott.com website : bugs, glitches and outages
Old Apr 5, 2019, 11:43 pm
  #930  
estnet
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,820
Different rates depending on where you look - and contradictory conditions

The hotel - Renaissance Johor Baru
1 Looked up prepaid rate on marriott.com for 5 nights - lists the lowest prepaid rates 348 myr
2 Look at tripadvisor for reviews - notice it lists a lower rate for same 5 nights 316 myr, click on link and IT TAKES ME TO MARRIOTT.COM which lists a lower prepaid rate than I was able to see by booking directly on the website ????!!!!???

Then I look at the conditions:

Stay More, Save More, prepay in full, non-refundable if cancelled less than 3 days before arrival, based upon availability, see Rate details

Additional Information

  • Stay More, Save More
  • - 5 Days Advance booking required
  • - Free cancellation up to 3 days before arrival after which
  • full prepayment is required and is non-changeable,
  • non-cancellable, and non-refundable.
  • - Rate is subject to availability.
  • - Blackout dates apply.
So the header says it is non refundable if cancelled less than 3 days before, but conditions say it is totatally non refundable -

If you can cancel up to 3 days before why would u cancel if not refundable - unless they plan to change some ridiculous no show fee like the St Regis Aspen Outrageous No-Show Fee Incurred At St. Regis Aspen ?
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