Originally Posted by
escape4
Was noise the reason you walked out during the night or was there something else that happened as well?
All things combined - no upgrade whatsoever, shown two rooms each on allegedly non-smoking floors with the corridors filled with smoke smell, stale damp smell everywhere including in rooms, and the traffic noise on top. The manager's attitude was essentially you are being very difficult (probably not realising I can speak Thai). When I suggested the easiest solution was for me to leave and have a refund, that was denied, but I left anyway. Never been back since.