Originally Posted by
heikki
these situations are, unfortunately, all too common on this route. i've observed the same magic by FAs several times - they somehow always manage to calmly find a solution that works for everyone.
I fly it 2-3 times per year, primarily for business, and it's a very difficult route for FA. I actually have switched seats a bunch of times, almost always for a family that is splurging on that huge trip and have some separation between them in J. With Polaris now, I don't much care if its for a good reason. But I'll hold my ground if it is an entitled individual trying to improve their seating assignment at my expense.
There also seems to be a LOT of DYKWIA on this route and many of the summer EWR-Europe routes, with folks assuming expensive tickets=special treatment.