FlyerTalk Forums - View Single Post - Unbelievable aa reply to account closure for fraudulent credit card use
Old Apr 2, 2019, 7:40 am
  #37  
DCAFly
 
Join Date: Oct 2016
Programs: DL Gold, AA Plat, Hilton Diamond
Posts: 253
Originally Posted by arttravel
I am struggling to understand how someone could think it was acceptable to an airline to have an invalid credit card on file in order to hold tickets and the fares. And then complain it took 3 years for the airline to detect the problem.

With over a hundred million passengers annually it takes time for unusual behavior to be detected.

I would not like my clients to give me a deposit by check on a closed account so I block out time for a project but they want to continue to shop around or change their mind while I hold the time for them.

How could this behavior be rationalized?


I had the exact same thought.

I wonder how many miles the OP has in their AA account. If you value then at $.01 per mile (questionable), then the $21K only makes sense if s/he has >2.1M miles.
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