Originally Posted by
UKtravelbear
Light, classic and delight are still the economy cabin - the on board service is the same for example - and so this is not a downgrade as far as EU regulations (and possible compensation) are concerned.
The most you might get back is the equivalent of the seat selection fee part of the fare should you not be able to be moved back into a delight seat plus some miles as a gesture.
They weren't bumped down from Delight to Classic, they were bumped from Premium Economy to (per their comments) Classic (which implies that they might not have gotten one of the extra-legroom seats in Economy). I think they're due downgrade compensation of
some sort (even if not under EU regulations), though how much is TBD. So, in trying to figure what you should poke for:
(1) What was/is the price difference between the two classes?
(2) Did you get an extra legroom seat or not?
(3) I'll ask for clarity since I presume paid, but was this a paid reservation or an award?