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Thread: 03/27 Flight 5700, HNL - OAK, 6 hour delay leading to cancellation - IRROPS procedure
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Old Mar 28, 2019, 10:48 am
  #12  
Mrp Alert
 
Join Date: Oct 2005
Location: TLV now - formerly LAS
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Originally Posted by KissFlyGoodbye
I'm on the earlier 5700 flight. After 6 hours due to MX, it was cancelled. There is bare bones IRROPs and was advised by a gate agent that boarded to call SW for accommodation and rebooking. If we were to fly on another airline, we would need to call SW as soon as possible.
Did you receive a hotel voucher, food voucher, and confirmed seats today? That is the prescribed remedy for your situation. Did you receive an apology email and a voucher from WN?

Passengers on 6569 received this letter and a separate $100 voucher right when we landed in OAK:


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