FlyerTalk Forums - View Single Post - Introducing Air Canada Basic Economy
Thread: Introducing Air Canada Basic Economy
View Single Post
Old Mar 28, 2019, 9:45 am
  #225  
jasdou
 
Join Date: Aug 2014
Location: YQB
Programs: AC SE
Posts: 2,139
Originally Posted by 24left
So, does this mean that we can't trust AC reservation centre agents to know the difference when a customer asks for Standard and not Basic?

Does this mean those less familiar with the AC branded fare stuff will end up with the wrong tickets, and the limitations that result?

Hmmmmm.
Given that Comfort fares sometimes end up being credited as Standard fares, I am not very surprised this kind of things could happen. This is all symptomatic of poor implementation of branded fares across all arms of the organisation.
jasdou is offline  
Reply