FlyerTalk Forums - View Single Post - Full Service Properties that Don't Comply with the Breakfast Benefit
Old Mar 27, 2019, 10:55 pm
  #146  
GrayAnderson
 
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
Originally Posted by hockeyinsider
The more people who complain the more likely it is that Marriott will force properties to comply.

Every lounge breakfast in North America has always had sausage or bacon, hot eggs, yogurt, oatmeal and cereal. If that's the very minimum for what's defined in the terms and conditions as a "continental breakfast" then that's what the very minimum the property should have to provide in the restaurant.
I got an apologetic email from the hotel (and 5k points) and did offer some polite ("speaking only as myself"-type) feedback along with a thank you for the response at least asking for the ability to get a credit towards the full breakfast.
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