Originally Posted by
Snick
Shame Amex CSR had no clue on this and provided wrong answers. As usual, FTers know more
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Generally speaking, Amex CSRs are the best in the business, but they often times have the wrong answers when you call in for inquiries. In my experience, they can fix basically any issue, but don't call them if you have questions about how charges are coded, what is covered by purchase protection, etc.