FlyerTalk Forums - View Single Post - Al Maha claims they're overbooked and want to cancel my reservation
Old Mar 25, 19, 9:00 am
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 1,672
Originally Posted by View Post
Hi folks,

We are contacting you regarding your reservation at Al Maha, A Luxury Collection Desert Resort and Spa, Dubai beginning 29 December 2019 for 3 nights.

Due to a system error, the hotel is unfortunately over-booked on all the nights of your booking. As your reservation is one that has been impacted by this error, we would like to assist you with adjusting your reservation.

We are happy to secure a room at a comparable Marriott hotel for the same rate. If you need to cancel the reservation altogether, we are happy to assist with this as well. Please contact us by 31 March 2019 to let us know how you would like to adjust your reservation. If we do not hear from you by then we will be canceling your reservations below.<Res. No.>
Bold : I'm curious what would be the comparable Marriott hotel that comparable to Al Maha ?
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