Old Mar 25, 19, 8:47 am
Join Date: Mar 2013
Location: LAX
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Posts: 2,789
Originally Posted by SamOF View Post
Really? If you were an agent you'd delay a flight a further 3-5 minutes (which could make the difference between a passenger making a connection or not) in order to save $5 in DB comp and teach a passenger a lesson?
I completely agree here.... though I must say that once the pax steps off the plane in this instance, he/she has accepted the offer, and the agent should have every right to simply say no to a negotiation while in transit up the jet bridge.

It's kind of shady, but kudos to the guy for finagling the extra comp.
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