Originally Posted by
coggie
that really shouldn't happen unless you are on a smaller more obscure OTA site. Those sites are usually managed manually and that take hours to get updated but otherwise should always be the same rate. I have never seen a cheaper rate on an OTA.
If Hyatt.com showed no rooms but an OTA did, that is just bad revenue management on the hotel's behalf.
In some places, it seems standard for the hotel to contract some of its rooms to one or more consolidators or big travel agents, so that the hotel itself can have sold out, but the other entity still has rooms available. I've seen this happen in Moscow, for example.