Originally Posted by
Diplomatico
sometimes they just blocked ticketing and required customers to go to an airport to complete their purchase.
They asked me to, and I did go to IAD today. I showed them all my details, and all the details of the parties trying to travel with me (my wife and daughter). Passports and everything. And, they still didn't, or rather couldn't, book it after I had done all of this (and burned the entire day doing it as they said they were open at 9am, but really weren't open until 2pm).