FlyerTalk Forums - View Single Post - Why is there such as disconnect between PL and Polaris in-flight?
Old Mar 23, 19, 3:50 pm
  #20  
Kacee
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There's really not much of a difference if you're talking about SFO Polaris Lounge. In both cases (lounge and in-flight), the hard product is solid, while the soft product (particularly the food) underwhelms.

From my perspective, the overall Polaris package - while not market-leading - remains an attractive, reasonably competitive product. I do value the seat above all else. That's why I'll fly UA, CX, or BR over SQ, despite SQ's substantially superior meal service. I just don't SQ's seat (especially not the 350).
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