FlyerTalk Forums - View Single Post - Why is there such as disconnect between PL and Polaris in-flight?
Old Mar 23, 19, 3:49 pm
Join Date: Feb 2016
Posts: 428
The trend lately has been to cut CASM as much as possible. Cuts were made in many different departments for this.

You can't vigorously cut CASM (by cutting or changing: FA mid galley position, wines, admin staff, liquors, bedding, provisioning, etc) and simultaneously keep luxury onboard.

Also, for better or worse, this industry revolves around seniority on-board. Sometimes that leads to great, experienced, professional, and relaxed crews. Sometimes, it doesn't.
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