FlyerTalk Forums - View Single Post - Why is there such as disconnect between PL and Polaris in-flight?
Old Mar 23, 19, 2:15 pm
  #11  
ATLintheair
 
Join Date: Jan 2019
Programs: DL, UA
Posts: 22
Originally Posted by dilanesp View Post
Yep. Seriously, is it really the end of the world if you have to drink cheaper wines and champagnes/sparkling wines on your flight? Plenty of people don't even drink at all on airplanes.

OTOH, get lousy sleep and show up to your business meeting groggy because the hard product stinks and you will fly a different airline next time.
I get what you’re saying, but if the issue is that Polaris is really meant just for sleep then it should be advertised (and priced) as such, without the hype about premium service, food/beverage, experience and customer service, and all the glossy website stuff. United wants it both ways...pretending to offer a full, premium business service, then cut back right and left...and get defended with “well sleep is the real thing anyway”.
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