FlyerTalk Forums - View Single Post - Deteriorating food and drinks Qantas Business
Old Mar 23, 2019, 12:29 am
  #61  
Economy_Gold
 
Join Date: Apr 2009
Location: SYD
Programs: QF Platinum
Posts: 75
Slow service

Originally Posted by choosethedrew
I’d also echo the observation that the service is VERY slow out of the traps on long haul. Why is this? Especially as Qantas keeps thrusting ‘sleep sooner’ down our throats!
I think the slow service is mostly due to the lack of staff. Due to the relativly high staff cost in Australia, Qantas has over the years cut the staff numbers to the bare mimimum to deliver the food service and this shows in the extremly slow service, especially in comparision with airlines such as Qatar that employ significantly more staff per flight than Qantas.
Beside the slow food service, I also find it very disappointing that Qantas does not offer the choice of a full dinner on the overnight flights from Asia to Australia. Not everyone wants to maximise sleep time as some passengers are in a different time zone and you should have the option of a three-course dinner if you want.
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