In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I've been in 5A on a JFK-RDU CR9 and have complained when I wasn't upgraded. For me it's the principle, Delta touts upgrades as a benefit of status and when we're denied a published benefit it irks me.